Shipping Policy

Shipping Costs

• Shipping costs are calculated at checkout and depend on the destination country as well as the weight/size of your order.

• For international orders, additional customs duties or import taxes may apply. These are the responsibility of the buyer.

Delivery Times

• Orders are usually processed within 1–3 business days after payment is received.

• Within Europe, delivery typically takes 5–10 business days.

• For international orders (e.g. USA, Canada, Australia), delivery may take 10–20 business days or longer, depending on the destination.

Please note: Delivery times are estimates. Delays caused by shipping carriers, customs clearance, holidays, or other factors beyond our control may occur.

Shipping Carriers

We work with various international shipping partners, depending on the destination and type of products ordered. The carrier is selected automatically to ensure the fastest and most reliable delivery possible.

Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).

Transfer of Risk

Ownership and risk of loss pass to the buyer once the package has been handed over to the shipping carrier.

Damaged or Incorrect Deliveries

Please carefully check your order upon arrival. If you receive damaged or incorrect items, contact us within 48 hours at mail@spiritualsavagee.de so we can resolve the issue promptly.