FAQ's
How can I contact Spiritual Savageee?
We’re always here for you 🤍
If you have any questions, concerns, or simply need support, feel free to contact us anytime at:
Our team will do their best to get back to you as quickly as possible.
Do you ship worldwide?
Yes — we ship worldwide 🌍
No matter where you are in your healing journey, we want Spiritual Savageee to find its way to you.
Where do you ship from?
We work with trusted global fulfillment partners to ship your order as efficiently as possible depending on your location and product.
This allows us to offer worldwide shipping while maintaining quality and care.
Can I change or cancel my order?
We begin processing orders quickly to get your package to you as soon as possible.
If you would like to make changes or cancel your order, please contact us within 12 hours of placing your order.
After this time, your order may already be in production or processing and changes may no longer be possible.
What payment methods do you accept?
We accept major payment methods, including:
- Visa
- Mastercard
- American Express (AMEX)
- PayPal
- Klarna
- Additional payment options available at checkout
When will my order be processed?
Orders are typically processed within 1–5 business days.
Please allow additional processing time during holidays, product launches, or high-demand periods.
Orders are processed Monday to Friday.
How long will shipping take?
Shipping times may vary depending on your location and product type.
Estimated delivery times:
Germany: 5–12 business days
Europe: 7–15 business days
International: 10–25 business days
Please note: Some items are made-to-order and may require additional production time.
What if my order hasn’t arrived?
If your order has not arrived within 30 days after shipping confirmation, please contact us at:
We will always do our best to find a solution and support you.
Will I have to pay customs fees or import taxes?
Depending on your country, customs duties, taxes, or import fees may apply.
These charges are determined by your local customs office and are the responsibility of the customer.
Unfortunately, Spiritual Savageee cannot control customs fees or delays caused by customs processing.
How do I return an item?
Please contact us first at:
We will guide you through the return process.
For full details, please review our Return & Refund Policy.
What if my item arrives damaged, defective, or incorrect?
We are so sorry if this happens 🤍
Please contact us as soon as possible and include:
- Your order number
- Photos of the item
- A short description of the issue
We’ll do everything we can to make it right as quickly as possible.
When will I receive my refund?
Once your return has been received and approved, refunds are typically issued within 10 business days to your original payment method.
Please note that banks and payment providers may require additional time to process the refund.
If your refund has not appeared after 15 business days, please contact us.